The role:
Responsible for a team of 6-7 staff, you’ll maximise profit for Bolton Hospice through your effective leadership and management of the furniture and ecommerce operation – ensuring our furniture shop and online sales office are well run and provide an excellent experience for customers, donors and volunteers.
You’ll report to the Head of Retail, and will work with them to further develop your areas of responsibility, continuously improve quality and provide effective and supportive line management of your team of staff.
What you need:
We are looking for someone with a track record of success working in retail (either online or offline), but this doesn’t have to have been gained in the charity sector.
You will need solid line management skills and be comfortable in managing and developing a diverse team, as well as working with volunteers.
You will be a great communicator, at ease in building good working relationships, and highly organised to enable you to manage a busy and varied workload.
You will be comfortable in working to targets and excited about the opportunity to meet them and contribute to year on year income growth.
Finally, you will need to be passionate about our cause and demonstrate a strong commitment to the hospice’s values of compassion, respect, professionalism, excellence, inclusivity and collaboration.