Main duties of the job

To be responsible for development, planning and delivery of Individual Giving strategies, ensuring new donors are acquired and retained, and that all donors are stewarded with effective donor pathways to maximise income and lifetime value. Additionally, to work closely with all fundraising colleagues to maximise our more sustainable streams of income and to progress all donors and supporters towards legacy giving.

Working for our organisation

Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination.

Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Detailed job description and main responsibilities

To work closely with the Head of Fundraising and Deputy Head of Fundraising to contribute to the development of strategy, budgets and plans across the department.

To be collectively responsible with other Fundraising Managers for progress against strategy, budgets and plans.

To proactively develop a culture of collaborative working in the department by effectively leading and managing a number of key fundraising projects.

To ensure an informed Direct Mail program is delivered, maximising income through effective data segmentation, use of emotive case studies, powerful propositions and asks and appropriate donor pathways.

To develop and lead a new approach for legacy fundraising, integrating the pathways to pledging a gift in a will through from first engagement with the charity and beyond.

Person specification

Experience and knowledge

Essential criteria

- Relevant experience in role or similar role
- Meets job description criteria
- Meets person spec criteria
- Demonstrates donor or customer focussed approach

Desirable criteria

- Experience in the charity sector (or transferable skills)
- Experience of managing people